Moving in or out of your home is a busy time and our Boardwalk team is committed to helping our Residents get through the experience safely. Due to these extraordinary circumstances, we have put together a list of items to help ease uncertainties during this process.

Move-ins

• Associates will call you prior to your move-in day to go over the details and answer any questions you may have about the process

• Associates will be asking if you have any symptoms, traveled recently or are currently in self isolation. If the answer is yes, we will request to change your move-in date to the end of your isolation or symptoms

• We will ensure move-in times are well-spaced apart in order to limit large groups of people

• Associates will be monitoring the elevators to ensure the capacity guidelines are followed and that elevators are being sanitized after each move-in

• Our Associates will be wearing appropriate PPE, including gloves, and encouraging Residents to wash their hands and to maintain social distancing throughout the move-in process

• Associates will be conducting the Accommodation Inspection Report portion first before Resident arrives at the site. All items that were touched while doing Accommodation Inspection Report will also be sanitized 

• For your protection, Residents will be the only ones opening doors as they walk you through the suite

• Paperwork for move-ins will be done inside the suite and not in the Leasing Office

• Associates will be providing a sanitized pen and clipboard for Residents to use while filling out paperwork

• Sanitized Resident keys, laundry cards and other move-in items will be handed over in a zip lock bag

Move-outs

• Associates will reach out to you prior to your move-out date

• Associates will be asking if you have any symptoms, traveled recently, or are currently in self isolation. If the answer is a yes, we will request that the move-out be done without an Associate present and an Associate will follow up with you over the phone to go over any outstanding items

• Our Associates will be wearing appropriate PPE, including gloves, and encouraging Residents to wash their hands and to maintain social distancing

• Once in the suite, the Associate will maintain social distancing and direct the Resident to look at items as they are identified

• Once the move-out is complete, Associates will be providing a sanitized pen and clipboard for Residents to use to fill out paperwork

• Sanitized Resident keys, laundry cards and other move-out items should be returned in a zip lock bag and returned to the Leasing Office where they will be sanitized for the next move-in

Let’s continue to work to protect and care for one another. After all, we’re all in this together.